Topic: Effective Communication Skills
Join us for a discussion relating to how our individual perceptions, assumptions, and mindset affect our thoughts, behaviours and attitudes and ultimately the outcome of our personal interactions.
Topics include the need for professionalism, and strategies for managing our own anger during difficult interactions, and managing interactions with angry or verbally aggressive individuals. Gary will offer an insight into how, in many situations, we have a misguided understanding of what “effective communication” really is.
5055 11 St NE
Calgary, AB T2E
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